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Customer Enquiry/Feedback

1. Contact Information

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Maximum 25 characters for surname. No special character.

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Genki member please fill in your registered email. Non-member please fill in your contact email.

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Type of Enquiry/Feedback

  • Reset Password
  • Member Upgrade/Renewal
  • Member Registration/Recruitment
  • Promotions/Transactions Enquiry
  • Feedback (Order/Service/Food)
  • Genki Membership Cancellation
  • Others

3. Details of Enquiry/Feedback

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We welcome any enquiries and suggestions to help us improve and provide you with better services. You can contact us through the following channels:

call

Mailbox

General Enquiry:
cs@genki.com.hk
Member Enquiry: member@genki.com.hk

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Customer Service Hotline

(852) 2101 1161
Monday to Sunday 10am – 9pm

group_3x

Address

Genki Sushi Hong Kong Limited
18/F, Maxim’s Centre, No.17 Cheung Shun Street, Cheung Sha Wan, Kowloon, Hong Kong

We welcome any enquiries and suggestions to help us improve and provide you with better services. You can contact us through the following channels:

group-2_2x

Mailbox

General Enquiry: cs@genki.com.hk
Member Enquiry: member@genki.com.hk

group-3_2x

Customer Service Hotline

(852) 2101 1161
Monday to Sunday 10am – 9pm

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Address

Genki Sushi Hong Kong Limited
18/F, Maxim’s Centre, No.17 Cheung Shun Street, Cheung Sha Wan, Kowloon, Hong Kong

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Membership Program