2502_6429_Genki_Hang_Seng_Bank_promotion_Ordering_Site_News_detail_v2

Terms and Conditions of Genki Offers:

  1. The promotion period is from 14 March 2025 till 14 April 2025, both dates inclusive (“Promotion Period”).
  2. This promotion is applicable to cardholders of Hang Seng Credit Card, Affinity Card, Commercial Card, Business Card or Spending Card (“Eligible Hang Seng Credit Card(s)”), excluding Hang Seng Bupa Card, Hang Seng UnionPay Renminbi Diamond Commercial Card, Renminbi Credit Card, USD Visa Gold Card, e-shopping Mastercard and Private Label Card.
  3. Customers can enjoy a HKD60 instant discount upon a single net purchase of HKD300 or above with Eligible Hang Seng Credit Card(s) (“Genki Eligible Transaction”) at stores of Genki Sushi Hong Kong Limited (“Genki”) or Genki Online Ordering (as defined below) in Hong Kong (“Offer 1”). Offer 1 is only applicable for dine-in orders, walk-in takeaway orders and online takeaway orders via https://order.genkisushi.com.hk or Genki Sushi Hong Kong Mobile App (“Genki Online Ordering”). Offer 1 is not applicable to any orders made via third-party online platform(s).
  4. A Genki Silver or Premium Pass Member who has enjoyed Offer 1 will also receive a “10% off upon HKD200 or above (for online takeaway ordering)” e-coupon for next purchase via Genki Online Ordering (“Offer 2”). The e-coupon will be dispatched to the valid Genki member account of the Genki Silver or Premium Pass Member within 24 hours after the completion of Genki Eligible Transaction. The e-coupon can be used once upon spending of HKD200 or above with Eligible Hang Seng Credit Card(s) in a transaction on or before 31 May 2025 via Genki Online Ordering,  provided that such membership is still valid at the time of using the e-coupon. The usage of e-coupon is subject to additional terms and conditions stipulated by Genki.
  5. The net purchase amount of a Genki Eligible Transaction is the net amount before the 10% service charge (if applicable) based on the original price for dine-in is added and before any Genki Points are used.
  6. Charges for takeaway food containers or takeaway cutleries (if applicable) shall not be applicable to the calculation of any of the above eligible transaction amounts.
  7. To enjoy Offer 1 (and Offer 2 where applicable)   through dine-in or walk-in takeaway orders, customers are required to indicate to use the Offers and to either: a. present Eligible Hang Seng Credit Card(s) before checking out and settle the full payment with such physical card; or b. present Eligible Hang Seng Credit Card(s) registered to Genki member account and settle the full payment with the QR payment code of such credit card. Offers are not applicable to dine-in and walk-in takeaway orders settled with Eligible Hang Seng Card(s) registered to any kind of eWallet or third-party payment applications/ platforms (include but not limited to Payme, Apple Pay, Google Pay™, Samsung Pay, Tap & Go, Union Pay App, WeChat Pay and AlipayHK).
  8. To enjoy Offer 1 (and Offer 2 where applicable) through Genki Online Ordering, customers are required to either: a. input the details of Eligible Hang Seng Credit Card(s) and settle the full payment with the same credit card; or b. select the Eligible Hang Seng Credit Card(s) registered to Genki member account to settle the full payment. Offers are not applicable to the transactions settled with Eligible Hang Seng Card(s) by way of Union Pay, Apply Pay or Google PayTM through Genki Online Ordering.
  9. Genki Silver & Premium Pass Members may enjoy the Offers and use Genki Points in the same transaction and be awarded with Genki Points based on the net total amount of such transaction.
  10. Each customer can only enjoy the Offer(s) once in each Genki Eligible Transaction. No splitting or combination of bill(s) will be allowed for any of the Offers.
  11. Unless otherwise specified, the Offers are not transferable and cannot be exchanged or redeemed for cash, other products, discounts, or cannot be used in conjunction with other promotional offers (except enJoy Card Spending Promotion) or discounts, other cash coupons, Maxim’s coupons (except for yuu Maxim’s voucher) or Genki Sushi coupons.
  12. The Eligible Hang Seng Credit Card(s) should remain valid and in good standing when conducting the transaction for redeeming the Offers during the Promotion Period, and is subject to the final acceptance by Hang Seng Bank Limited (“Hang Seng”) and Genki at their absolute discretion. In case of any dispute, the records of Hang Seng and Genki are final and conclusive.
  13. Offers are subject to quota. Customers are advised to confirm with Genki regarding the availability of the quota before spending. Offers will be given to customers on a first-come-first-service basis while the redemption quota lasts.
  14. Genki Online Ordering is subject to additional terms and conditions stipulated by Genki. Please refer to https://order.genkisushi.com.hk/terms-of-use for details.
  15. Hang Seng and Genki reserve the right to suspend, revise or terminate the Offers and to amend the terms and conditions thereof at any time without prior notice.
  16. In case of any disputes, the decision of Hang Seng and Genki shall be final.
  17. These terms and conditions are governed by and will be construed in accordance with the laws of the Hong Kong Special Administrative Region.
  18. These terms and conditions are subject to prevailing regulatory requirements.
  19. No person other than the customer, Hang Seng (which includes its successors and assigns) and Genki (which includes its successors and assigns) will have any right under the Contracts (Rights of Third Parties) Ordinance to enforce or enjoy the benefit of any of the provision of these terms and conditions.
  20. The English version of these terms and conditions shall prevail whenever there is a discrepancy between the English and Chinese versions.

General Terms and Conditions:

  1. Unless otherwise specified, the promotion period is from 14 March 2025 till 2 July 2025, both dates inclusive (“Promotion Period”). The promotion period of Genki Sushi is from 14 March 2025 till 14 April 2025, both dates inclusive. Offers are applicable to outlets in Hong Kong only.
  2. This promotion is applicable to cardholders of Hang Seng Credit Card, Affinity Card, Commercial Card, Business Card or Spending Card (“Eligible Credit Card(s)”), excluding Hang Seng Bupa Card, Hang Seng UnionPay Renminbi Diamond Commercial Card, Renminbi Credit Card, USD Visa Gold Card, e-shopping Mastercard and Private Label Cards.
  3. Unless otherwise stated, during the promotion period, each customer can only enjoy each of the Offer(s) once in each Genki Eligible Transaction (each as defined below). No splitting or combination of bill(s) will be allowed for any of the Offers. Charges for takeaway food containers or takeaway cutleries (if applicable) shall not be applicable to the calculation of any of the eligible transaction amounts.
  4. Offers are subject to availability and on a first-come-first-served basis while the redemption quota lasts. Customers are advised to confirm with Genki (if applicable) regarding the availability of the quota before spending.
  5. Unless otherwise specified, all Offers (as defined below) are not transferable and cannot be exchanged or redeemed for cash, other products/food, discounts, or cannot be used in conjunction with other promotional offers (except for “enJoy Card Spending Promotion”) or discounts (include but not limited to Hang Seng enJoy Card 10% year-round discount offer), promotional items/dishes/menus, membership benefits/VIP cards/VIP bonus point programmes, vouchers, cash coupons, discount coupons (except for yuu Maxim’s voucher), Octopus Reward, bonus card promotion and 20% off staff discount.
  6. The Eligible Credit Card(s) should remain valid and in good standing when conducting the transaction for redeeming the Offers during the Promotion Period, and is subject to the final acceptance by Hang Seng Bank Limited (“Hang Seng”) and Maxim’s Caterers Limited and Genki Sushi Hong Kong Limited (collectively “Merchant”) at their absolute discretion. In case of any disputes, the records of Hang Seng and Merchant are final and conclusive.
  7. All products, services, and information related to the Offers are directly sold and supplied to customers by the Merchant, who are solely responsible for the obligations and liabilities relating to such products, services and information. The offers are governed by these terms and conditions and other terms and conditions stipulated by the Merchant. Hang Seng and the Merchant reserve the right to suspend, revise or terminate the Offers and to amend the terms and conditions from time to time without prior notice. In case of any disputes, the decision of Hang Seng and Merchant shall be final.
  8. No person other than the customer, Merchant and Hang Seng (which includes its successors and assigns) will have any right under the Contracts (Rights of Third Parties) Ordinance to enforce or enjoy the benefit of any of the provision of these terms and conditions.
  9. These terms and conditions are governed by and will be construed in accordance with the laws of the Hong Kong Special Administrative Region.
  10. These Terms and Conditions are subject to prevailing regulatory requirements.
  11. The English version of these terms and conditions shall prevail whenever there is a discrepancy between the English and Chinese versions.